TERMS AND CONDITIONS OF PURCHASE
DEFINITIONS:
Company: means Property Lovers Pty Ltd [ABN 25 661 144 510] having its
registered office at Suite 705, 189 Kent Street, Sydney NSW 2000.
Customer: means the person(s) or company named on the order form,
online order or over the telephone. Where the Customer is a corporation, this agreement is signed
under section 126 of the Corporations Act 2001 by its agent.
AGREEMENT:
General Terms
These Terms and Conditions (the “Agreement”) regulate the sale by the Company to the
Customer for the purchase by the Customer of the Company’s products and/or subscription services
concerning real estate education, mentoring, software subscriptions as identified on the order form,
online order or over the telephone.
This Agreement with the Company or use of the Companies services constitutes
Customer’s unconditional acceptance to these Terms of Purchase. These Terms of Purchase are subject
to change by the Company, in its sole discretion, at any time, without prior notice by posting upon
its website.
Certain products and services listed in Section 12 have a money back guarantee, which
are subject to certain conditions.
It is important to ensure that you are clear of (a) the terms set out in
relation to payment made by instalments in Section 7 to Section 11 and (b) the conditions in
relation to each of the products set out in Section 12, as not all products or services have
a money back guarantee.
Payment Terms
The sale price under the Agreement stated on the order form, online order or over the
telephone can be at the election of the Customer paid by lump-sum or by instalments (on such terms
which are acceptable to the Company) as specified on the order form or over the telephone.
The Customer acknowledges that where payment to the Company is made by instalments,
the full purchase price is payable and is a debt owing to the Company by the Customer.
By entering this Agreement, the Customer agrees to pay the specified purchase price
to the Company by the due dates and accepts responsibility and liability for payment. The Customer
acknowledges that if any payment is not made by the due date, seminar services (if applicable) or
the provision of products and services may be cancelled by the Company without notice and no refund
or credit will be given.
By entering this Agreement, the Customer agrees that if they fail to pay an
instalment amount by the instalment payment date then ALL monies owing by the Customer to the
Company will become due and owing and must be immediately paid to the Company without set off or
deduction or crossclaim and without need for further demand. A late payment fee of $60 may be
applied.
If any payments are not made by the due dates, then products, packages and/or seminar
services (if applicable) may be cancelled at the Company’s discretion and no refund or credit will
be given.
The Customer charges its legal and beneficial interest in any real property, both
present and future, in favour of the Company as security for any current and future indebtedness
under this Agreement, and the Company shall be entitled to lodge a caveat on the title of the
Customer’s property noting its interest in terms of this Agreement.
Where the Customer is a corporation, the signatory on behalf of the Customer hereby
guarantees to the Company the performance by the Customer of all of its obligations under this
Agreement and indemnifies the Company from and against all and any costs, claims, damages and
expenses whatsoever, and howsoever, arising out of the breach or non-performance by the Customer.
The Customer acknowledges and agrees that if default is made on any payment that
remains outstanding for 60 calendar days or more then under the Privacy Act 1988 and similar privacy
legislation, the Company can at its discretion list information about the default with a credit
reporting agency and refer the Customer’s details to a debt collection agency to recover the
outstanding balance. The Customer acknowledges and accepts liability for all legal costs on an
indemnity basis and expenses incurred by the Company in connection with recovery of overdue accounts
from the Customer.
Cancellations and Money Back Guarantee Terms
The Customer acknowledges that the following terms apply to the below products:
- In the case of the Uplift Package:
- The Uplift Package entitles you to all of the inclusions set out in the Uplift Package
offer including the training martials, Fastproperty.ai Uplift research software, the
relevant Fastproperty.ai AI Assistants, the Property Connect Private Community and the
Property Lovers Advantage Card, for the advertised subscription fee, paid monthly or
paid annually.
- You can cancel at any time. If you cancel your Uplift Package subscription you must
notify Property Lovers by emailing info@propertylovers.com.au. You must
provide at least 24 hour’s notice. If you do not cancel within your free trial period
(subject to 24 hours’ notice) you will be charged for the membership subscription rate
provided at the time of enrolment, on the payment card that you provided. You will be
charged monthly or annual membership subscription until you cancel.
- If you cancel your Uplift Package subscription then access to all the products and
services associated with Uplift Package will immediately be terminated.
- Property Lovers can change the Uplift Package subscription rate at any time. If the
membership subscription rate changes after you subscribed, we will notify you by email
and give you an opportunity to cancel.
- There are no refunds once payments have been processed but you can cancel at any time
subject to the terms set our above.
- In the case of the Explorer Package:
- The Explorer Package entitles you to all of the inclusions set out in the Explorer
Package offer including the training martials, Fastproperty.ai Explorer research
software, the relevant Fastproperty.ai AI Assistants, the Property Connect Private
Community and the Property Lovers Advantage Card, for the advertised subscription fee,
paid monthly or paid annually.
- You can cancel at any time. If you cancel your Explorer Package subscription you must
notify Property Lovers by emailing info@propertylovers.com.au. You must
provide at least 24 hour’s notice. If you do not cancel within your free trial period
(subject to 24 hours’ notice) you will be charged for the membership subscription rate
provided at the time of enrolment, on the payment card that you provided. You will be
charged monthly or annual membership subscription until you cancel.
- If you cancel your Explorer Package subscription then access to all the products and
services associated with Explorer Package will immediately be terminated.
- Property Lovers can change the Explorer Package subscription rate at any time. If the
membership subscription rate changes after you subscribed, we will notify you by email
and give you an opportunity to cancel.
- There are no refunds once payments have been processed but you can cancel at any time
subject to the terms set our above.
- In the case of the Professional Package:
- The Professional Package entitles you to all of the inclusions set out in the
Professional Package offer including the training martials, Fastproperty.ai Professional
research software, the relevant Fastproperty.ai AI Assistants, the Property Connect
Private Community and the Property Lovers Advantage Card, for the advertised
subscription fee, paid monthly or paid annually.
- If you have opted in for the 12 months’ pre-paid access to the Professional Package
subscription, the package commences on the date of purchase of and terminates on the
date that is 12 months from the date of purchase.
- If you have opted in for the monthly access to the Accelerator Program subscription, you
can cancel at any time after a minimum of 3 months. If you cancel your Professional
Package subscription you must notify Property Lovers by emailing info@propertylovers.com.au. You must
provide at least 24 hour’s notice. If you do not cancel within your Free Trial Period or the 30 Day money back guarantee period (subject to 24 hours’ notice), you will be charged for the membership
subscription rate provided at the time of enrolment, on the payment card that you
provided. You will be charged monthly or annual membership subscription until you
cancel.
- If you cancel your Professional Package subscription then access to all the products and
services associated with Professional Package will immediately be terminated.
- Property Lovers can change the Professional Package subscription rate at any time. If
the membership subscription rate changes after you subscribed, we will notify you by
email and give you an opportunity to cancel.
- The 30-Day Money Back Guarantee, which applies Professional Program subscription under this clause (“PP Guarantee”), commences on the date of purchase and expires after a period of 30 calendar days (“PP Guarantee Period”).
- If the Customer, is not satisfied with AP Program and wishes to claim a refund under the AP Guarantee, the Customer must notify the Company of its intention to terminate this Agreement by giving written notice within 24 hours prior to the end of the AP Guarantee Period by email to info@propertylovers.com.au,
- The notice must be sent from the same email address provided by the Customer at the time of registration. Notice by telephone is not permitted.
- The refund shall not exceed the amount received by the Company from the Customer for payment of the PP Program. The Company will not be responsible for any other costs, charges and/or expenses incurred by the Customer, including but not limited to bank fees and finance charges.
- Subject to compliance with the above conditions, the refund will be processed within 14 calendar days from the end of the PP Guarantee
- There are no refunds once payments have been processed apart from Customers eligible for the PP Guarantee, but you can cancel at any time
subject to the terms set our above.
- In the case of the Accelerator Program:
- The Accelerator Package entitles you to all the inclusions set out in the Accelerator Package offer, including training materials, Fastproperty.ai Professional research software, the relevant Fastproperty.ai AI Assistants, the Property Professional Community, and the Property Lovers Advantage Card, for the advertised subscription fee, paid monthly or annually.
- If you have opted for the 12-Month Pre-Paid Accelerator Program Subscription (“12-Month AP Subscription”)
- The Program commences on the date of purchase and terminates 12 months from that date.
- The Double Your Money Back Guarantee (“AP Guarantee”) applies only to the 12-Month AP Subscription. If a Customer follows and applies the program, subject to the terms and conditions outlined below, and does did not successfully accomplish a potentially profitable deal of at least $50,000 by the end of the AP Guarantee Period, the Customer will be refunded double the amount they paid for the Accelerator Program.
- The Guarantee period commences on the date of purchase and expires after 12 calendar months (“AP Guarantee Period”). To be eligible for the refund, the customer must complete the entire 12-month program. Requests for refunds before completing the 12-month period will not be accepted.
- To qualify for the AP Guarantee, the Customer must:
- Pay in full for the 12 -Month Pre-Paid Accelerator Program Subscription
- Successfully complete the 30-day Accelerator Onboarding Program and apply the instructions set out in Onboarding Program.
- Submit a minimum of two fully completed feasibility analyses per month through the Property Lovers App, throughout the Guarantee Period. A “fully completed” feasibility must include all required details and data input relevant to real property deals. Simply inputting basic numbers or incomplete submissions will not qualify.
- These submissions must demonstrate a genuine, thoughtful effort in analysing real property deals, and be spread consistently throughout the year. Bulk submissions at the end of the Guarantee Period will not be accepted.
- If the Customer fulfills all the above conditions over the full 12-month period and did not achieve a potentially profitable deal of at least $50,000 by the end of the AP Guarantee Period, the Customer may request the AP Guarantee.
- To initiate the refund simply notify the Company of your request in writing within 7 calendar days of the end of the Guarantee Period by email to info@propertylovers.com.au. The notice must be sent from the email address provided at the time of registration. Phone requests will not be accepted.
- The refund shall amount to double the amount the Customer paid for Accelerator Program. The Company will not be responsible for any other costs, charges and/or expenses incurred by the Customer, including but not limited to bank fees and finance charges.
- Subject to compliance with the above conditions, the refund will be processed within 14 business days from the end of the AP Guarantee Period.
- If you have opted for the Paid Monthly Accelerator Program Subscription (“12-Month AP Subscription”)
- You can cancel at any time after a minimum of 3 months. If you cancel your Accelerator Program subscription you must notify Property Lovers by emailing info@propertylovers.com.au. You must provide at least 24 hour’s notice. If you do not cancel you will be charged for the monthly membership until you cancel.
- If you cancel your Accelerator Program subscription then access to all the products and services associated with Accelerator Program will immediately be terminated.
- Property Lovers can change the Accelerator Program subscription rate at any time. If the membership subscription rate changes after you subscribed, we will notify you by email and give you an opportunity to cancel.
- There are no refunds once payments have been processed but you can cancel at any time subject to the terms set our above.
The Company is not responsible if the Customer does not utilise the product and/or
service during the agreed time period. The Customer is not eligible for a refund if the product or
service is not utilised.
Where a product, service or program includes a Property Lovers Client Handbook, the
Company reserves the right to make changes and updates to the policies and procedures at any time
and without notification prior to the implementation. Changes made to the Property Lovers Client
Handbook will apply to any and all clients including past, current and prospective.
Live Event Terms
Where an in-person live event is part of the Agreement, if the Customer cannot attend
the event or seminar services (if applicable), which has been booked and paid for, then the
Customer:
- may transfer its enrolment to the same event on a future date (only if available)
within 6 months of this Agreement commencing; or
- may transfer their ticket to a nominated new attendee, subject to notifying the Company
and the Company approving the transfer (which approval may not be unreasonably withheld) and
providing full contact details for the nominated new attendee, provided that the Customer will
be responsible for payment of an administration fee of $495 if the Customer fails to notify the
Company within 21 calendar days before the seminar services commence.
Where an in-person live event is part of the Agreement, the Customer acknowledges and
agrees that, if it does not notify the Company in writing or attend the seminar services booked and
paid for within 12 months of this Agreement commencing, the Customer’s ticket will be deemed to be
abandoned by the Customer and the Customer will not be entitled to any seminar services, any
associated material, or refund of any money paid. The Customer acknowledges that information, venue
and event dates are subject to change and the Company is not responsible for any cancellation or
rescheduling of venues, events, or changes in the program. In the case of rescheduling of an event,
tickets will be transferred to the new date.
Intellectual Property Terms
The Company declares and the Customer acknowledges that the intellectual property,
copyright and trademarks relating to the products and services sold under this Agreement are the
sole and absolute property of the Company. The Customer acknowledges that title to all such
intellectual property, copyright and trademarks relating to the products and services remains with
the Company and are provided to the Customer for their personal use only and copying them is
prohibited.
Disclaimers
By entering into this Agreement, the Customer acknowledges reliance upon personal
choices and decisions and not on any influence, persuasion, warranty or representation made by the
Company.
The Company is not a professional services firm or financial firm and does not
provide legal or financial advice. The legal, tax and commercial implications of the Company’s
products and services vary and their suitability will vary according to the Customer’s particular
circumstances. The Customer should consult with a lawyer, tax advisor, accountant or other
appropriately qualified person for advice concerning the suitability of the Company’s products
and/or services before completing the purchase.
The Customer accepts full responsibility for profits, risks and losses arising out of
the use of the Company’s products and services and no recourse can be had against the Company for
indemnity for losses and conversely the Company has no claim against the Customer in relation to
profits made.
The Customer acknowledges that the strategies taught by the Company require the
Customer to implement them as an independent business person making their own investment decisions.
The Company does not underwrite the Customer’s investment decisions nor warrant that the Customer’s
investment choices or decisions are likely to be successful. The Company will, at the request of the
Customer, provide answers to the Customer’s questions and provide general advice to the Customer
without specific recommendations but rather as guidance in relation to the Customer’s desired
achievements and expectations.
The Company does not warrant that any product and/or service that the Customer
decides to order is appropriate or suits the Customer’s needs, or that the Customer’s use of any
product and/or service is appropriate or suits the Customer’s needs. The purpose and suitability of
any product and/or service to the Customer relative to needs and circumstances have been considered
by the Customer who declares that it is of a commercial and business nature and not for personal
domestic or household use.
Acceptance Clauses
The terms and conditions set forth herein constitute the entire agreement between the
parties and supersede any communications or previous agreements with respect to the subject matter
of this contract. There are no warranties, representations, covenants or agreements, express or
implied, between the parties except those expressly set forth in this Agreement. No change can be
made to this Agreement other than in writing and agreed to by both parties.
The jurisdiction and law applicable to this Agreement is the State of New South
Wales.
Service of notices process and documents by one party on the other shall be by email
only at the respective email addresses stated in this Agreement.
By entering into this Agreement, the Customer authorises and consents to the Company
sharing the Customer’s personal details with any affiliated or partner companies.
By accepting our terms and conditions, you acknowledge that the above disclosures
have been made to you.
DATE: 24 October 2024